8 Free Customer Support & Service WordPress Plugins: Whether you’re a web designer serving various clients or a developer who offers products, utilizing your website for customer support makes a lot of sense. It provides users with a way to both help themselves and receives help directly from you. Plus, it can serve as a means to organize support requests in a neat and tidy manner.
If your website runs on WordPress, then you have a wide selection of support-related plugins to choose from. They run the gamut from building a simple FAQ or knowledgebase, all the way to full-blown ticketing systems. This gives you the opportunity to build a support area that fits virtually any type of business.
Below are some customer support & service WordPress plugins.
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01. Knowledge Base for Documents and FAQs
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02. Zendesk Chat
[maxbutton id=”1″ url=”https://wordpress.org/plugins/zopim-live-chat/” ]
03. Ultimate FAQ
[maxbutton id=”1″ url=”https://wordpress.org/plugins/ultimate-faqs/” ]
04. WP Live Chat Support
[maxbutton id=”1″ url=”https://wordpress.org/plugins/wp-live-chat-support/” ]
05. Awesome Support – WordPress HelpDesk & Support Plugin
[maxbutton id=”1″ url=”https://wordpress.org/plugins/awesome-support/” ]
06. weDocs – the documentation plugin
[maxbutton id=”1″ url=”https://wordpress.org/plugins/wedocs/” ]
07. Facebook Messenger for WordPress
[maxbutton id=”1″ url=”https://wordpress.org/plugins/fb-messenger/” ]
08. WSDesk – WordPress HelpDesk & Support Ticket System
[maxbutton id=”1″ url=”https://wordpress.org/plugins/wsdesk/” ]
Premium Plugins
09. Chat X
[maxbutton id=”1″ url=”https://codecanyon.net/item/wordpress-chat-x-plugin/6639389?ref=wxcr” ]
10. FAST – WordPress Support Ticket Plugin
[maxbutton id=”1″ url=”https://codecanyon.net/item/fast-wordpress-support-ticket-plugin/19878754?ref=wxcr” ]
11. AH Tickets – Help Desk and Support System
[maxbutton id=”1″ url=”https://codecanyon.net/item/ah-tickets-help-desk-and-support-system/13070035?ref=wxcr” ]